AI Patient Success Platform for Allied Health
Beyond answering calls — PracticeIQ keeps patients engaged, adherent, and returning.
Built for allied health • Strong privacy & security controls
Watch PracticeIQ in 90 seconds
A live look at automated check-ins, the human approval inbox, and the sensitive-content safety net — end to end.
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Most clinics lose 30–50% of patients between appointments
Today's "AI receptionists" only handle calls and bookings. The moment a patient walks out the door, the silence begins — missed exercises, forgotten follow-ups, and treatment plans that quietly fall apart. Nothing helps once the patient leaves the clinic.
The only platform that owns the full post-booking patient journey
Six purpose-built modules that work as one — designed by allied health practitioners, for allied health practitioners.
HEP Adherence Coach
Automated, personalised check-ins after every appointment to keep home exercise programs on track.
Post-Visit Care Concierge
48-hour follow-ups and structured feedback collection — without lifting a finger.
Dropout Risk Prediction
Machine learning flags at-risk patients early so your team can intervene before they disappear.
Full Omnichannel Communication
Voice, WhatsApp, SMS and Webchat unified in one elegant practitioner dashboard.
Revenue Recovery Suite
Lapsed-patient reactivation, no-show recovery and treatment plan follow-ups on autopilot.
Human Approval + Sensitive Content Protection
Auto-detects sensitive clinical or financial content and holds messages for staff review in the Message Approvals panel — your practice, your voice, always.
Gap-Fee Estimator & Payment Plans
Show patients exactly what they'll pay upfront and offer flexible payment options.
Built with trust and clinician control
Human approval on every sensitive message. Peace of mind for your clinic, privacy compliance for your patients, and full clinician control over every AI-generated reply.
Automatic detection of sensitive clinical or financial information in every outbound message
Flagged messages are held in the Message Approvals panel for staff review before sending
Full visibility and one-click control inside the HEP dashboard
Prevents accidental data leaks and protects against social engineering attempts
Safe logging — full patient messages are never stored in logs
Rate limiting on inbound replies for extra safety
Stop patients dropping out due to cost uncertainty
Give patients total transparency on what they'll pay — and a clear path to say yes to the full treatment plan.
Real-time out-of-pocket cost estimator shown before booking
Transparent gap-fee calculations based on your clinic's fees
Smart payment plan suggestions tailored to the patient's estimated total
Reduces financial dropouts and increases treatment plan acceptance
From appointment to better outcomes — automatically
- 1
Patient attends appointment
Booking syncs from Cliniko in real time.
- 2
PracticeIQ triggers smart check-ins
Personalised by condition, plan and channel.
- 3
AI logs responses & surfaces insights
Adherence, sentiment and dropout signals.
- 4
You recover revenue & improve retention
Approve, intervene, win patients back.
How PracticeIQ compares
Why practice owners choose PracticeIQ
Dramatically higher patient retention
Automated HEP adherence coaching + post-visit check-ins keep patients engaged and coming back.
Significant reduction in no-shows & lapsed patients
Dropout prediction and smart reactivation flows recover lost appointments and revenue.
Less admin, more clinical time
Self-serve onboarding + human approval dashboard means your team spends less time chasing patients.
Seamless Cliniko integration
Works natively with Cliniko (plus WhatsApp, SMS, Voice & Webchat) — live in minutes.
Simple, predictable pricing
14-day free trial. No credit card. Self-serve onboarding in under an hour.
Starter
For solo practitioners getting started.
- Up to 200 active patients
- HEP adherence check-ins
- Post-visit follow-ups
- WhatsApp + SMS channels
- Cliniko integration
Practice
For growing multi-practitioner clinics.
- Up to 1,000 active patients
- Everything in Starter
- Dropout risk prediction
- Full omnichannel (Voice + Webchat)
- Revenue recovery suite
- Human approval dashboard
Scale
For multi-location and high-volume clinics.
- Unlimited active patients
- Everything in Practice
- Multi-location reporting
- Custom workflows & branding
- Priority onboarding & CSM
- SLA-backed support
Ready to keep more patients
progressing?
Join hundreds of allied health clinics already running PracticeIQ as their AI patient success layer.